Internet calls, also known as VoIP (Voice over Internet Protocol) calls, have revolutionized how Kenyans communicate with those who live outside the country.

Long before the advent of online apps with voice and video call features, the good old telephone was the only way to communicate with a family member, a friend, a colleague, or a business associate abroad. The calls came with massive bills; whenever you put the phone down, you burn a hole in your pocket if you were the caller.

It was worth it, but something that would bring the cost down would be welcome. So, when the internet-based calls eventually came, it was a much-welcome relief. Suddenly, with as little as 10 shillings, you would sufficiently talk to your people living overseas.

Compared to traditional phone calls, internet calls have several advantages, the main one being cot.

Let’s take a wholesome look at it.

Ease: The calls are much easier to use than traditional phone calls. Users can make calls from anywhere if they have an internet connection. Unlike traditional phone calls, there is no need to worry about the distance, the country code, or the type of phone.

Convenience: Internet calls are more convenient than traditional phone calls because they can be made from various devices, including smartphones, tablets, and laptops. This makes it easier for people to stay connected with friends and family, even on the go.

Security: The calls are generally more secure than traditional phone calls. VoIP technology encrypts calls, which makes them more difficult to intercept or listen to without permission.

Additional Features: They come with several additional features that traditional phone calls do not have, including video calls, file sharing, and screen sharing. These features make it easier for people to collaborate on projects or communicate with each other in a more personal way.

Internet Calls

Video Conferencing. Image by Alexandra_Koch from Pixabay

The key beneficiaries of this switch are those who make international calls frequently, much cheaper than traditional phone calls like we first noted.

The countries that see the most traffic for internet calls by Kenyans, both incoming and outgoing, include the United States, the United Kingdom, Canada, Australia, and Germany. These countries have large populations of African expats, students, migrants or people who travel frequently.

With the advent of 5G networks, the calls will become even faster and more reliable. In addition, new technologies like virtual and augmented reality may enable people to communicate with each other in even more immersive ways. The future looks promising for this service!

The cost of internet calls will likely continue to decrease as competition between providers increases. This will make it even more accessible to people who previously could not afford to make long distance, out of Kenya calls.

The diaspora is a huge contributor to the economic growth of this country, they do millions in remittances to the people back home. Anything that makes the connection and communication with them easier and cheaper is a big economic boost and is much welcome.

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